There are some clients that you can never make happy no matter what you do.

The main reason that some clients are hard to please is because they usually don’t know what they really want!

Since most of us are not mind readers and to avoid these scenarios, always find out the exact facts related to every inquiry.

The best way to do this is to repeat back to clients what they have told you either verbally or in writing.

After you have done this and the person still seems confused or vague about their needs, it will be time to walk away from the sale.

Sales people who are confidant enough to make that move are often
rewarded since many buyers will suddenly become more clear and when they are, you will be back in the order hunt!

To find out if you are a true sales person, ask yourself these questions:

Do you have a passion for selling?

Are you a self starter?

Do your accomplishments make you prideful?

Is your energy level high?

Are you prepared in advance for every sales call?

Is your confidence level high?

Can you think on your feet?

Do you refrain from making excuses?

Sales people that are results oriented always answer Yes to these questions!

Many distributors would never think about firing a client, but in some
instances that is exactly what you must do in order to improve your business.

When you have customers that demand you supply them with unreasonable
amounts of samples, change their minds frequently or always wait to the last
minute to place orders, then you should encourage them to buy from another distributor.

By telling clients who possess these traits to vanish, you have more time to
search for prospects who appreciate your services and not nickel and dime you to death.

The practice of firing customers is hard to do, but every time we have done
so, the outcome has been favorable since we have more time to spend with more respectful clients.

With the economy improving, you should make it a point to not be stuck with abusive or slow paying accounts!