Selling
is Stressful!
Is stress affecting your selling ability and sabotaging your
productivity? If so, then it’s time to take the necessary steps to keep
stressful situations to a minimum. Successful salespeople manage stress so that
they have more time to work on positive
opportunities which make them money. They also try to minimize the negative
ones that cause selling fatigue and ill health.
Stress is difficult to avoid because it is created by
everyday life experiences. If you’re involved in a car wreck or your child is
sick or a loved one passes away, you have little control over the stress
associated with such events. All of us must deal with them and hopefully not
too often. However, we each have the day-to-day challenges of living that cause varying amounts of stress in our lives. The key to
managing the stressful feelings that we can control is by making conscious,
smart choices.
Let’s look at some common stress inducers and ways to handle
them:
PROBLEM: Many people run from one problem or project
to another, never able to able to resolve any of them. If the truth be known,
people who experience high levels of stress often do so because they take on
too many tasks.
SOLUTION: Successful people know to manage their affairs
efficiently and resist the urge to take on more than they can handle.You, too, must realize there is not enough time to
do everything you could possibly do. There are simply too many choices today;
so you must carefully choose exactly which endeavors are the most promising and
focus on them. Don’t take on other projects until you’ve finished what you’re
currently working on.
PROBLEM: Everyone
must establish boundaries and then be able to maintain them. Some people have a hard time setting limits
because they so desire to please others.
When they cannot say “no,” they often end up to taking on too many
projects and not successfully completing any or all of them. Instead of
pleasing people, they end up
disappointing others.
SOLUTION: Even if you hurt someone’s feelings by
declining a request, you need to do so frequently. To keep from feeling guilty
when you turn down others, explain up
front why you are doing so. Be
honest and tell them that you don’t have the time right now to take on new
projects. It’s far better to be honest
with people up front than disappoint them later.
PROBLEM: Competition is a reality in every industy, but some people find it to be too fierce in the
promotional products industry. After only a few months, some
people don’t realize until it’s too late that price cutting is not the answer to beating the
competition. Stress overtakes them and their failures ruin everything
for the rest of us.
In an attempt to stay afloat, they try to sell orders based
on unrealistic expectations and end up with nothing to show for their efforts
except unbearable stress.
SOLUTION: By
obtaining the right knowledge, you will find that this industry is not really
that competitive. Even though thousands of people sell promotional products,
not all of them do so successfully. Set yourself apart by being unique and
always conducting yourself in a professional manner. You’ll drive away the
competition in no time.
PROBLEM: Rejection is hard for anyone to take for any
length of time. It’s inevitable in sales and it makes everyone feel bad. For
those who don’t manage rejection correctly, they certainly won’t be able to
handle the high levels of stress that come along with every turndown.
SOLUTION: In reality, a little bit of rejection is a
good thing. You know that a certain number of calls must be make
in order to close sales. Some calls will be good and some will not. On those
occasions when you are rejected, you know that you’ve gotten the negative sales
call out of the way and that you’re on your way to completing a sale. It’s all
about positive mental attitude.
PROBLEM: Many people begin selling promotional products
without having a thorough understanding about what it takes to get established.
They have little money and few contacts, both of which are stressful
situations. They begin their careers stressed out, because they have no
financing and limited knowledge when it comes to attracting clients.
SOLUTION: Remember the Boy Scouts’ motto and be prepared! If you have been trying to sell with
insufficient financing in place or with no idea on how to prospect for new
customers, make the necessary changes. Solve your money problems by joining a
larger distributor who can handle that aspect of the business for you. If you need to do a better job of obtaining
customers, attend industry seminars or get online training on effective
prospecting.
You may think that because I’m the author of this article,
I’m an expert at handling stress. There
could be nothing farther from the truth. During my twenty-five years in this
industry, I’ve learned the hard way about stress. I’ve spent many a sleepless
night worrying about orders not being delivered on time, or factories short of
inventory, or customers who don’t pay on time. But to keep my stress levels
from driving me crazy, I decided somewhere along the line to implement the
above solutions and they’ve worked!
You, too, can conquer stress. By realizing that it primarily
comes from your reaction to situations, you can better manage your
response without letting others control you. Keeping a cool head will make you
much happier and more profitable in the long run.