Order Processing

Q: Is there any practical way to insure that my order will be processed correctly?

A: First, I always make sure that purchase orders are written in an easy-to-understand style, always requesting that a paper proof of the imprint be faxed our e-mailed to my office. Even when it is clearly stated on the purchase order, I sometimes get calls from factories wanting to clarify part of the information--imprint color, etc. Most times, I welcome this attnetion to detail. By making sure a proof is received in my office before production starts, there is no misunderstanding about the exact imprint. Requiring this step cuts down on the frustration on both ends!